Liquid error: Could not find asset snippets/sauce.liquid SHIPPING POLICY | SHIPPING RATES – Orchard

Orchard

We aim to have some of the most fair shipping rates possible, and we are taking every step necessary to make sure that your order is delivered to you as soon as we possibly can.
  • Most orders received on business days before 12pm EST will usually ship that same day, but it could take up to 48 hours for orders to ship.   Once packed up, many orders within the northeast typically show up within a day or two with standard shipping rates. 
  • To check shipping cost fill out a billing address and choose the service / speed of delivery and the computer will calculate shipping.
  • Your credit card or payment method will not be charged until we ship and must be verified before we can ship 
  • Po Boxes:  You must choose USPS to deliver to a Po Box.  Ups Cannot deliver to PO boxes.   
  • Shipping varies according to weight of product. Each product has a weight value that shopify uses to calculate the delivery charge.  Skateboards ship by dimensional weight.
  • We are still learning the ropes of online shipping, and if the shipping charge varies greatly from your cost we may contact you about a possible refund or additional charge.  Thanks for bearing with us, and please order in confidence!

INTERNATIONAL CUSTOMERS :

As of November 2017 we have suspended shipping internationally through the online shop.  If you would like an international order, please contact us before you order to arrange payment and shipping options.

 

We would be glad to put together a custom shipping quote that suits your product and shipping needs, and many times we can find ways to get you a better rate than is listed at checkout.  Please email us at support@orchardshop.com with any online shopping questions.